​

Welcome to The Kavanah Collection.
By using our website and purchasing our products, you agree to the following Terms & Conditions.
Please read them carefully.

 

1. General Information

This website is operated by The Kavanah Collection, based in Israel and serving customers worldwide.
By accessing our site or placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian.

 

2. Handmade & Made-to-Order Products

All Kavanah pieces are handmade and crafted to order.
Minor variations in engraving, finish, and gemstones are normal and part of the unique character of handcrafted work.

We do our best to represent each product accurately through photos and descriptions, but colors and details may vary slightly depending on lighting, screen settings, and natural materials.

 

3. Orders & Payments

We accept payments through trusted third-party providers such as PayPal and credit card processors.
These providers securely handle your financial information — we do not store your full payment details.

Once an order is placed, it cannot be canceled because production begins immediately.

 

4. Shipping

Processing time is typically 5–7 business days, as each item is made to order.

Standard international shipments are sent via Israel Postal Service, with an average delivery time of approximately 14–21 business days.

Express shipping can be arranged upon request and is billed separately.

Customs, duties, and import taxes (if any) are the responsibility of the customer.

For full details, please see our Shipping Policy.

 

5. Returns, Exchanges & Warranty

Because each item is made to order, we do not accept returns.

If your piece arrives damaged, please contact us within 7 days and we will repair or replace it.

Every item includes a one-year warranty covering craftsmanship issues and normal wear.
After one year, repairs are available for a small fee.

For more details, please see our Returns & Exchanges Policy.

 

6. Pricing & Availability

Prices may change without notice.
We reserve the right to modify or discontinue products at any time.

If a product is listed with an incorrect price due to a typographical or system error, we reserve the right to cancel the order or request additional payment before fulfillment.

 

7. Intellectual Property

All content on this website — including designs, product photos, text, graphics, and branding — is the intellectual property of The Kavanah Collection.

You may not copy, reproduce, distribute, or use our content for commercial purposes without written permission.

 

8. Personal Data & Privacy

We respect your privacy and protect your information.
Our full practices are outlined in our Privacy Policy.

By using this website, you consent to the collection and use of personal data in accordance with that policy.

 

9. Limitations of Liability

The Kavanah Collection is not liable for:

• Delays caused by postal services or customs

• Damage caused by misuse, improper care, or accidents

• Allergic reactions to metals or materials

• Loss or theft after delivery is marked as completed by the courier

To minimize risk, please follow our jewelry care guidelines.

 

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Israel.
Any disputes will be resolved in the appropriate courts in Israel.

 

11. Changes to These Terms

We may update these Terms & Conditions from time to time.
Changes take effect immediately once posted on this page.

 

12. Contact Information

If you have questions about these Terms, please contact:

Email: Odelia@TheKavanahCollection.com
WhatsApp: +972-545-971-759